Universidade Europeia - catalog › Results of search for 'an:5432' with limit(s): 'location:Reservados. Sala 69'

1.

When America does it right : case studies in service quality / Jay W. Spechler Book Publication Norcross : Industrial Engineering and Management Press, 1989 Description 599 p. ; 24 cm LocationBiblioteca IADE-UE Availability Reference (1).

2.

Études de cas corrigées de marketing / Marc Pointet Book Publication Paris : Les Éditions d'Organisation, 1997 Description 256 p. : il. ; 24 cm. LocationBiblioteca IADE-UE Availability Reference (1).

3.

The global IBM : leadership in multinational management / David Mercer Book Publication New York : Dodd, Mead & Company, 1987 Description 374 p. ; 24 cm LocationBiblioteca IADE-UE Availability Reference (1).

4.

CEO : corporate leadership in action / Harry Levinson and Stuart Rosenthal Book Publication New York : Basic Books, 1984 Description 308 p. ; 24 cm LocationBiblioteca IADE-UE Availability Reference (1).

5.

International marketing management : strategies and cases / Jean-Pierre Jeannet, Hubert D. Hennessey Book Publication Boston : Houghton Mifflin Company, cop. 1988 Description 873 p. ; 24 cm LocationBiblioteca IADE-UE Availability Reference (1).

6.

The service edge : 101 companies that profit from customer care / by Ron Zemke, with Dick Schaaf ; foreword by Tom Peters Book Publication New York : New American Library, 1989 Description 584 p. ; 24 cm LocationBiblioteca IADE-UE Availability Reference (1).

7.

Marketing : exercícios e casos / Herbert F. Holtje, José A. Guagliardi, José A. Mazzon Book Publication São Paulo : McGraw-Hill, 1982 Description x, 243 p. LocationBiblioteca IADE-UE Availability Reference (1).

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